MCSA Sample Resume

MCSA Sample Resume 1

123 Kimberly Street,
Daytona Beach, FL 33183
Phone: 123-543-6789

Microsoft Certified Systems Administrator (MCSA)

Highly analytical, solution oriented, resourceful applicant who has extensive knowledge in network administration and support. Demonstrated capability to deliver creative and relevant server and networking strategies by way of of all-encompassing problem solving skills. Expertise in troubleshooting and administration for all Microsoft operating systems and many Windows Server products.

Certifications: MCSA, A+, Network +


Workstations and Servers:Windows 98/2000/XP/NT,Microsoft Office 98/2000/2003/XP, Windows NT Workstation , Microsoft Exchange Server 5.5-2000, Windows Server 2000/2003; Microsoft ISA server 2000/2004, Microsoft SharePoint Portal Server; Microsoft SQL Server, CritixMetaframe XP; OEM system builder for server productsandworkstations.

Software Applications: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Symantec Anti Virus Corporate Suite; Active Directory, Microsoft MBSA; Veritas Backup Exec version 5-10; Symantec GhostLAN Desk Management 5.5.


NETWORK ADMINISTRATOR, Transatlantic Technologies Daytona Beach, FL,2006 – Present

  • Provide maintenance to moderate sized companies, remotely tracking network infrastructures that are established from the New York offices
  • Execute changes as needed to keep a safe and effective network.
  • Advocate,Assess, design and develop and current data network implementations.
  • Accomplish preventive care and develop technical setup work strategies
  • Implement software upgrades,network improvements and system alterations.
  • Provide quality assurance reviews and restoration, data back-up, and precise risk assessment.
  • Construct and keep the functionality, maintenance and securityof virtual private networks (VPNs).
  • Use multiple tools including Microsoft MBSA (Microsoft Baseline System Analyzer) to offer complete network migration options and to evaluate security requirements.
  • Execute system administrator services including user account control, server software updates, systems backups, systemsmaintenance and performance assessments.
  • Perform server back-ups via Kaseya and Backup Executive.
  • Supply user support for Android, Iphone, and Blackberry devices.
  • Troubleshoot and diagnose notebooks, desktop computers, and network equipment.
  • Provide diagnosing and solving of network, program, hardware or user created problems
  • Supply ongoing training as part of systems support, and customer learning support for software upgrades or new machines installs.
  • Perform cable care to such asCAT 6 and CAT 5.
  • Perform helpdesk responsibilities such as ticketing, patching and remote control using Kaseya
  • Keep back-ups to NAS.


  • Created a safe, central place for customer and technicaldocumentation that is accessible and easily available to all technical staff members who use Microsoft SharePoint portal server.
  • Advocated and executed customer survey to monitor the products and services supplied in fulfillment rates.


Bachelors in Computer Engineering                         Xavier College, Miami, FL, 2001–2005

Microsoft Certified Systems Administrator (MCSA) 2012

MCSA Sample Resume 2

Desiree Johnson
Address 15 Cos comb Avenue New York 11021
Mobile:979-474-7394 Tel:979-474-7394


Personal Profile

I completed Degree in Computer Information Technology from SUNY Purchase University and am highly qualified as a Microsoft Certified System Administrator (MCSA). I am a self-driven and accountable person with a highly professional and favorable work ethic.

Academic Qualifications

June 2009– February 2013 Bsc. ComputerInformationTechnology

(SUNY Purchase University)

June 2011– May 2013 MCSA (Microsoft Certified Systems Administrator)

(SUNY Purchase University)

MCP certificates obtained to date:


Work Experience

July 2013 – Current            Cisco Computers, Armonk, NY            Entry Level Computer Network Analyst

  • Manage and monitor the efficient running of Active Directory and Exchange Server
  • Perform regular monitoring and maintenance of operating systems
  • Implement and supervise first security audits and execute fixes where needed
  • Research technology advances and compare them to our systems to recommend if upgrades are needed
  • Utilize Backtrack Linux and Meta sploit to maintain the highest levels of security
  • Configure Fortinet firewall protocols of multiple computer systems across the enterprise

Mar2011–June2013           SUNY Purchase University, Purchase, NY Help desk Support Assistant

  • Provided computer related IT solutions to students at help desk
  • Performed troubleshooting of desktop environments for students and professors
  • Executed resetting of passwords, and remote desk top support to manage client computers
  • Assisted with data protection and maintenance for university offices, library and professors

IT Skills

  • Building and maintaining customer user accounts, setting up roaming user profiles
  • Installing Microsoft office on windows systems
  • Customer support for desktop services
  • Applying remote access policies
  • Employing, supervising and trouble shooting Network services and protocols
  • Executing,running, and maintaining a MS Windows Server 2003 Network Infrastructure
  • Planning,implementing,and maintaining a Microsoft Windows Server 2003 Active Directory infrastructure
  • Technical help desk experience
  • Exceptional problem solving abilities
  • Self-motivated, hands on and proactive
  • Able to create and supervise computer applications and system upgrades
  • Proficient with information security protocols and possess excellent diagnostic skills
  • Expertise with troubleshooting and maintenance of various operating systems
  • Possess strong analytical skills and able to analyze enterprise scale system
  • Able to perform data backup or retrieval for multiple operating systems
  • Ability to initiate and monitor network repairs, improvements or upgrades

Personal Interests

I have a strong passion for technology and the advances that are constantly driving it. I enjoy building from scratch and fixing computer systems by helping friends and family. I maintain my fitness by participating in team sports like soccer and going to the gym.

References available on request

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